What types of apparel does Equmall offer?

Equmall specializes in a curated selection of stylish and comfortable apparel, including the Acewonders™ jacket and the ADAM vintage blazer. Our collection is designed to blend contemporary fashion with classic charm, catering to various occasions.

How can I determine my size when ordering?

To ensure the best fit, we recommend consulting our size guide available on each product page. This guide provides detailed measurements to help you select the appropriate size based on your body measurements.

What is your return policy?

We accept returns within 10 days of delivery, provided that items are unused, unwashed, and in their original packaging with all tags attached. For more details on the return process, please refer to our return policy section.

How long does shipping take?

Orders are processed within 1-3 business days. We offer standard shipping, which typically takes 7-14 business days, and expedited shipping, which takes 3-7 business days. Delivery times may vary based on your location and external factors.

Do you offer international shipping?

Yes, Equmall ships to all countries. Please note that international customers are responsible for return shipping fees and any customs or duties incurred during the shipping process.

What should I do if my order arrives damaged or defective?

If your order arrives damaged or defective, please contact us within 7 days of delivery at support@equmall.com. Include photos of the damaged item and packaging, and we will provide a replacement or full refund at no extra charge.

Can I exchange an item for a different size or color?

Exchanges are available for eligible items within 10 days of delivery. To initiate an exchange, follow the return steps outlined in our return policy and specify your request for an exchange.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your package's status through the carrier's website.

What payment methods do you accept?

Equmall accepts various payment methods, including major credit cards and digital payment options. For a complete list of accepted payment methods, please refer to our checkout page.